Collect payments faster and easier than before

Enjoy a fully digitalised version of GIRO that allows you to collect at your convenience. Saving you cost and time!

Register For Free!
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Go Digital

From onboarding to collections from your customers, the process is entirely online. Simple setup with good control.

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Go Green

Do away with endless paper mandates, invoices and documents. We can help save the Earth at the same time.

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Go Ezy

Enjoy automated collections with late payments eliminated. Also, no more painful manual reconciliations!

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“Go digital” with eGIRO today!
Be in control to “pull” your collections.

Collecting your dues the 'old way' takes up too much of your productive time.

Leverage technology to digitalise your end-to-end collections process with swift setup and seamless control.

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Applications that take up to 7 days just minutes.

100% paperless. Online applications via app or website to replace manual form filling and physical bank visits.

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Approvals that take up to 2 weeks less than a day.

Get mandate approvals and status updates from banks, minus the wait.

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Automated collections that take up to 6 weeks less than a day.

Leaner process from application to commencement of the first automated collection.

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In The News

In The Limelight

In The Feature

Blog

When it comes to collecting and making payments, most of us would be familiar with the direct debit system of GIRO.  Since 1984, GIRO has been widely used by businesses, public institutions and government bodies...

Read More

When it comes to making recurring payments in Singapore, one of the most common ways to do so would be GIRO (General Interbank Recurring Order).  Such is its ubiquity, most Singaporeans would have had experience...

Read More

Frequently Asked Questions

Yes, your customers would need to have an EzyPayment eGIRO account in order to proceed with the transaction. If they are a first time user of the service, they will be directed to our portal to register for an account and approve the mandate once they have received a direct debit mandate request from your business. The process is quick, simple and secure.

There is no limit on the mandate or amount that can be collected through Ezypayment eGIRO. However, our safety feature allows you and your customers to set limits individually.

Transactions above SGD200,000 will have to be processed within 3-4 working days. If your collection amount is above SGD200,000 and you would like to collect on the same day or over a non-working day, we suggest you split the transaction in the collection file.
If your customer has insufficient funds, EzyPayment will send out an email to both you and your customer on the failed transaction. Please note that we would not make repeated attempts for deductions after a transaction has failed. If you’d like to reattempt the transaction, you can opt to send a request for a one-time collection.

A failed transaction fee of SGD2 will be imposed on the payee/ Billing Organisation.

You’ll be notified via email that your customer has authorised your mandate. This will also be reflected in your EzyPayment eGIRO account.

Signing up as a Payee/ Billing Organisation is easy and only takes a few minutes! Click here to provide your contact information and our Customer Service team will contact you to get your account set up.

If you are a Payer looking to pay to your vendor/ Billing Organisation, simply click through the Mandate Authorisation URL that your vendor/Billing organisation has sent to your email address to get started. Still unsure, talk to us.

The fees for using EzyPayment eGIRO are entirely based on the collection speed, and applied on each transaction as below: 

  • Same day collection: 0.6% 
  • 3-4 working days’ collection: 0.35% 

The payee/ Billing Organisation will decide how fast the payments can be processed based on the two options. The invoice for the fees will be sent over to the payee/ Billing Organisation on the 20th of each month after fee deductions are made.

The fees will be borne by the payee/ Billing Organisation.

Yes, your customers would need to have an EzyPayment eGIRO account in order to proceed with the transaction. If they are a first time user of the service, they will be directed to our portal to register for an account and approve the mandate once they have received a direct debit mandate request from your business. The process is quick, simple and secure.

If your customer has insufficient funds, EzyPayment will send out an email to both you and your customer on the failed transaction. Please note that we would not make repeated attempts for deductions after a transaction has failed. If you’d like to reattempt the transaction, you can opt to send a request for a one-time collection.

A failed transaction fee of SGD2 will be imposed on the payee/ Billing Organisation.

You’ll be notified via email that your customer has authorised your mandate. This will also be reflected in your EzyPayment eGIRO account.

There is no limit on the mandate or amount that can be collected through Ezypayment eGIRO. However, our safety feature allows you and your customers to set limits individually.

Transactions above SGD200,000 will have to be processed within 3-4 working days. If your collection amount is above SGD200,000 and you would like to collect on the same day or over a non-working day, we suggest you split the transaction in the collection file.

Speed up your collection with state-of-the-art
EzyPayment eGIRO solution today!

Kick-start your account within minutes and start collecting your payments from customers easily.

Speak To Us